> For the complete documentation index, see [llms.txt](https://osige.gitbook.io/osige-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://osige.gitbook.io/osige-docs/reference/faq.md). # FAQ and Troubleshooting ## Getting started **Has Osige launched on mainnet?**\ No. Osige operates on GIWA Sepolia (chain ID `91342`). Test tokens have no monetary value, and mainnet contracts have not been determined. GIWA mainnet has not opened yet. **Does connecting a wallet move my tokens?**\ No. Connecting only lets the interface read your address and prepare transactions. Tokens move only when you approve a transaction in your wallet. **Why can’t I claim from the Faucet again?**\ Each wallet has a 24-hour cooldown for the full claim. Wait for the cooldown to end. Get gas ETH from the [official GIWA Faucet](https://faucet.giwa.io/). The Osige Faucet distributes test trading tokens only; it does not provide gas. **I have test tokens, but my transaction fails immediately.**\ You probably do not have gas ETH. Every transaction requires a small amount of testnet ETH from the GIWA Faucet. ## Trading **Why does a swap need two wallet confirmations?**\ Token approval and swap execution can be separate actions. Read each prompt. One grants permission to use tokens, and the other executes the trade. **My swap failed with a slippage error.**\ The price moved beyond your slippage tolerance between the quote and execution. Get a fresh quote and try again. Increase slippage only slightly and only as a last resort. A higher setting allows worse execution. **Why did the quoted amount change?**\ Quotes reflect live pool state. Liquidity, other trades, and the route can change between refreshes. The quote at signing protects your transaction through the minimum-received boundary. **The app is slow or no quote appears.**\ Public GIWA Testnet RPC endpoints are rate-limited. Wait briefly and try again. The app’s network-status indicator shows the current RPC status. ## Liquidity **My position is “out of range” and is not earning anything.**\ The pool price left the range you chose. An out-of-range position does not participate in swaps. Wait for the price to return, or close the position and reopen it around the current price. See [Provide Liquidity](/osige-docs/liquidity/provide-liquidity.md). **There is a lot of trading volume, but my pending fees are low.**\ Fees accumulate in proportion to your share of active liquidity while your position is in range. A wider range or smaller deposit gives you a smaller share. **I can swap in a pool but cannot provide liquidity.**\ That pool has an identity hook. For example, it may require a Dojang Verified Address or an active `up.id` to provide liquidity. Swaps remain open. See [Identity Features](/osige-docs/osige-features/identity.md). **Can my liquidity become trapped if my identity expires?**\ No. Osige identity hooks check entry only. Identity never blocks liquidity removal or fee collection. ## Features **How do I make my strategy copyable?**\ Public onchain positions appear on the Copy page. See [Copy Trading](/osige-docs/osige-features/copy-trading.md) for how public ranges and attribution work. **The community login keeps asking for a signature.**\ Community actions use SIWE (Sign-In with Ethereum). The signature creates a session and does not cost gas. Always read the message before signing and confirm that the domain is `osige.exchange`. **Can I use Jose-On numbers for my tax return?**\ No. [Jose-On](/osige-docs/osige-features/jose-on-tax.md) is a product simulation that uses sample data to explore Korea’s planned 2027 tax framework. It is not tax advice, and testnet activity has no tax significance.\ You can, however, receive advisory services through the affiliated firm [EL Tax & Accounting](https://eltaxgroup.com/). ## Data **Why do Osige and Upbit prices differ?**\ They are different markets. Osige prices are onchain prices influenced by liquidity. Upbit data is external Korean market information with its own timestamps. This comparison is informational, not an oracle, and does not affect execution. See [Explore and Markets](/osige-docs/trading/explore-and-markets.md). **My wallet balance differs from chart or ranking numbers.**\ Indexed data refreshes on its own schedule. Use your wallet and the [GIWA Explorer](https://sepolia-explorer.giwa.io) to verify balances and transaction status. Still stuck? Check the official channels in [Risks and Security](/osige-docs/reference/risks-and-security.md) or [Glossary and Official Links](/osige-docs/reference/glossary-and-links.md). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://osige.gitbook.io/osige-docs/reference/faq.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.